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Unique fabrics from all over the world | Free shipping from 80 €

Shipping & payment options


 

SHIPPING TIME 

Delivery time 2-3 days (information only applies to deliveries to Germany, excluding company holidays). For deliveries to other countries, the duration may vary.

We know you want to get your package as soon as possible, that's why we work a lot to get the package to you as quickly as possible and by the best possible route.

Orders that are paid for immediately (via PayPal, direct debit or credit card) are packed on the same day and dispatched the next. For other payment methods, as soon as the receipt of payment has been registered, we will pack and send the package.

After you have placed the order, you will receive an order confirmation.

We do our best to ensure that the order is delivered in the specified time frame, but it is not a guarantee and we cannot cover any delays for reasons beyond the responsibility of True Fabrics are to be held responsible.

We send our items using the climate-friendly shipping service DHL Go Green as a letter, post or parcel, including tracking.

 

DELIVERY COSTS

From a value of goods 80 € are within Germany no shipping costs applicable.
To countries in the European Union (EU), delivery from one Goods value of 140 € free of shipping costs!

The following shipping rates apply to smaller orders:


Country Letter up to 50g Letter up to 500g Goods mail up to 1 kg Package up to 3 kg Package up to 5 kg Package up to 10 kg Package up to 20 kg Package up to 31,5 kg
                 
Germany 1,00 € 1,99 € 3,75 € 6,99 €  8,10 €   10,30 € 15,80 € 18,80 €

 

Shipping costs to Europe and the rest of the world:

Country Letter up to 50g Goods mail up to 500g Goods mail up to 1 kg Package up to 2 kg Package up to 3 kg Package up to 5 kg Package up to 10 kg Package up to 20 kg
                 
EU – Zone 1* 2,05 € 8,50 € 10,95 € 17,99 €  19,40 €   21,75 € 27,80 € 39,80 €
                 
EU – Zone 2* 2,05 € 9,60 € 13,40 € 18,30 € 19,50 € 21,90 € 28,00 € 40,00 €
                 
EU – Zone 3 /
Non-EU – Zone 3*
2,05 € 10,40 € 14,80 € 18,60 € 19,99 € 22,60 € 29,00 € 42,40 €
                 
Switzerland 1,80 € 9,10 € 12,25 € 24,50 € 25,50 € 27,50 € 32,50 € 42,50 €
                 
Zone 4 * 1,80 € 10,70 € 15,95 € 30,60 € 33,50 € 39,00 € 46,00 € 82,00 €
                 
Zone 5 * 1,80 € 12,00 € 16,50 € 41,00 € 47,00 € 59,00 € 89,00 € 150,00 €
                 
Zone 6 * 1,80 € 12,90 € 20,50 € 53,00 € 61,00 € 77,00 € 117,00 € 199,00 €
                 
USA 6,50 €
(up to 300g)
14,50 € 22,00 € 33,50 € 33,50 € 49,00 € 82,00 € 150,00 €

 

* Individual zones include the following countries:

EU – Zone 1 = Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

EU – Zone 2 = Italy, Sweden, Slovakia, Slovenia, Spain, Hungary

EU – Zone 3 = Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Non EU – Zone 3 = Andorra, San Marino, Vatican City

Zone 4 = Iceland, Israel, Norway, Serbia

Zone 5 = Japan, Canada, Qatar, Malaysia, Saudi Arabia, Taiwan, United Arab Emirates

Zone 6 = Australia, New Zealand

 

All shipping rates to Germany and the EU include VAT.

 

SPECIAL NOTE ABOUT SHIPPING ABROAD

Deliveries abroad may incur duties, taxes and fees which are not included in the total price displayed.


PAYMENT OPTIONS

  • Direct bank transfer: means paying first, then receiving goods. With “Direker bank transfer” you transfer the invoice amount to our account, as soon as we register the payment, we will send your package. After your order you will receive an order confirmation, there you will also find our account details for the payment process.
     
  • PayPalPlus: integrates the payment methods PayPal (myth Account), and Debit (Klarna) and Credit card, for which no PayPal account is required.
     
  • giropay: Transfer money online safely, quickly and easily: no problem with the tried and tested giropay. All you need are the PIN and TAN from your online banking access.
     
  • Credit card (Stripe): pay conveniently via credit card. Payment processing takes place via the payment provider Stripe. We accept Visa and Mastercard, as well as Discover Card and American Express.
     
  • Apple Pay: If you have an Apple device and have registered with this payment provider, you can also conveniently pay for our goods with Apple Pay.


AUSTRIA

  • Eps transfer: simple and secure online payment method for our customers from Austria.


NETHERLANDS

  • ideal: the online payment system for our Dutch customers.


BELGIUM

  • Ban contact: Pay conveniently and securely with Bancontact, the leading payment method in Belgium

 

COUNTRIES WE SHIP TO

  • Australia
  • Belgium
  • Bulgaria
  • Germany
  • Denmark
  • Estonia
  • Finland
  • France
  • Greece
  • Ireland
  • Israel
  • to Iceland
  • Italy
  • Japan
    • Canada
    • Qatar
    • Croatia
    • Latvia
    • Lithuania
    • Luxembourg
    • Malaysia
    • Malta
    • Netherlands
    • Norway
    • New Zealand
    • Austria
    • Poland
    • Portugal
  • Romania
  • Saudi Arabia
  • Sweden
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Taiwan
  • Czechia
  • Hungary
  • United States of America (USA)
  • United Arab Emirates (UAE)
  • Cyprus